Challenge  

Applications such as EBS, Siebel and JD Edwards are core solutions to an organizations business success.    What is the user's experience (internal/external) of such applications and what missed opportunities are there caused by an "unknown" performance or failed transaction occurrence?  What is the ratio of failed transactions to successfully completed transactions and when those that fail break down, why does this occur?

 In today’s competitive environment organizations are looking to measure their applications on many fronts.   Companies want to identify poor performance and reasons for such, must frequently accessed business functions,  web transactions that completed successfully compared to those that failed. 

Solution