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24/7 Transportation and Logistics Application Support

Lower Application Support Cost, Free up internal IT resources for other strategic activities, Long-Term Problem Resolution

Aptude combines their Transportation industry knowledge with superior ITIL based application support to provide tiered support and delivery.

Learn more about our services below!


  • IT providers fail to understand the Transportation and Logistics industry
  • Transportation management system data models are not fully understood, hampering development of reports and analytics
  • Multiple IT resources providing focus on B2B/EDI mappings when they could be better utilized in other areas
  • Staff members challenged with supporting legacy applications (RPG, 4GL, J2ee) and not able to utilize their company and industry knowledge to help with more strategic initiatives
  • Variety of industry specific TMS and integrating systems make it difficult for IT providers to engage


  • Aptude has been supporting IT initiatives within the transportation industry for almost 18 years
  • As experts in the business intelligence field, we've helped numerous transportation industry leaders with complex reporting solutions
  • Our cost effective, dedicated support teams allow your resources to focus on mission-critical initiatives
  • Legacy systems are still costly - find out how our other clients have cut these costs with our application support model
  • Our teams have experience integrating with platforms such as PC Miler, Kerwill, Mile Maker, Mercury Gate, Czar Lite/Rate war and more

In the highly competitive Transportation and Logistics domain wouldn’t you like to work with and be supported by an IT professional services firm who knows the industry and also the challenges that you’re facing from a technology perspective?

Aptude, with almost eighteen years of Information technology experience in and around Transportation, can help you support your array of integrated applications. Aptude started its journey in 1999 by creating an intermodal application that was used internationally by inland container and depot facilities managing storage and repair of intermodal equipment. Interfacing with steamship lines, business partners, trucking organizations was the just the beginning.

Today, Aptude provides full service application development and support in a host of technology domains related specifically to Transportation. Our Transportation and Logistics Clients include some of the most successful in the industry and they include some of the largest and most succesful transportation companies in the world  We’re working with our partners to support a myriad of applications, analytics, interfaces, integrations and communications.

We’ve harnessed this knowledge over the past two-decades to create a valuable application support services team dedicated to Transportation and Logistics.

Support services include:

  • B2B/EDI 24*7*365 support, maintenance and onboarding
  • Oracle Transportation Management (OTM) - Support
  • OTM 24*7*365 Monitoring (Interfaces, Integration, Agents, Server & Application performance)
  • OTM upgrade services - On Prem to Cloud
  • OTM New Client Onboarding
  • OTM Existing Client Customization
  • OTM Integration with Various Enteprise Applicaitons/Systems
  • OTM Daily Reconciliation of financial and operational data
  • Legacy Transportation Application Management Systems
  • Transportation and Logistics Mobile Development and Support
  • Database Support and Apps Database Support (OTM)
  • Reporting and Analytics against Transportation Management Applications and related Implementation and Integration support
  • Gate Automation and related integration Knowledge Management
  • SOA Integration Support 
  • Legacy Transportation support services (RPG, iSeries)

ITIL Based Application Support

Aptude’s 24/7 Transportation and Support Services includes the use of ITIL based industry best of breed software (Cherwell) which can include the following management capability

  • Incident Management
  • Change Management
  • Problem Management
  • Event Management
  • Knowledge Management
  • Release Management
  • Request Fulfillment
  • Service Asset & Configuration Management
  • Service Catalog
  • Service Level Management
  • Service Portfolio Management

Discover your application support solution

Contact us today to book a consultation about our transportation application support services by using the form below or calling us directly at (630) 692-6700.

Contact Us

Send us a message!

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Don't like using forms? Call us at (630) 692-6700

What our clients are saying

  • build

    Aptude provided Build.com a Java, MySQL, Webservices and other UI based solution in the business domain of analyzing and reporting on user activities for our ecommerce website. Utilizing Omniture’s APIs to download, parse, and regenerate and upload back so that we could be more effective in our marketing. I was satisfied with their project work and delivery and would consider utilizing them for future projects.” – Dan D., Build.com

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Contact Us

Phone Number
1601 North Bond Street, Suite 316
Naperville, IL 60563
Atlanta Office
3355 Lenox Road Suite 750s
Atlanta, GA 30326