Is your team facing EDI challenges due to delayed 210s, 204s, 856s? Do you have 24x7x365 monitoring in place for your inbound and outbound EDI transactions? Does your team have an ability to respond to translation errors quickly? Is your EDI system working to is capability? Do you have round the clock support for your clients, carriers and vendors? Are you able to onboard customer quickly and respond to their changes in time?
If any of the above are the challenges you are facing with your EDI systems/processes, we will be able to help
Aptude offers 24x7x365 EDI support with a highly skilled EDI team. We monitor all EDI transactions in a real-time manner, respond to any translation errors quickly, analyze and put permanent solutions for many translation errors in form of pre-processing before it hits the EDI systems. We have helped our customer expedite customer onboarding by standardizing it. By adopting to our standard processes they are able to respond to MAP changes (of all sizes) the same day or in a couple of hours.
We have the expertise to tune EDI/SI system and database to improve its performance. Our team will make sure weather it is an inbound 210 order from customer or an outgoing 204 invoice, it gets processed on time and the acknowledgements are send back to complete the transaction cycle.
Try us for a few weeks and see what you think. We may be able to do a no cost, no obligation pilot for you.
Working with an IT firm that knows your industry and your technology leads to:
- Cost Reduction/containment and greater ROI
- Free up in-house strategic resources to work on high priority activities
- Increased resource predictability
- Increased application/system uptime
- Ability to ramp-up and ramp-down testing resources and capabilities
Discover your application support solution
Contact us today to book a consultation about our transportation application support services by using the form below or calling us directly at (630) 692-6700.